After Sale Service
The CIDELEC company pays special attention to proper maintenance of its equipment for its customers, in order for them to have full satisfaction through their use.
Having already completed the development, manufacturing, assembly, testing of the equipment, the CIDELEC technicians and engineers are particularly suitable to ensure the After Sale Service.
The CIDELEC company is organized to manage effectively the disturbance that users could meet, many of the problems are resolved over the telephone and the average repair time is very short. Consumables are generally shipped the very same day of ordering.
The effectiveness and responsiveness of the after sale service are monitored under the Quality Assurance (ISO 9001: 2000) and the use of express transport increases the service efficiency.
